Mining & Resources
ERP Transformation
Requirements Gathering
Stakeholder Workshops
ERP Implementation — Requirements & Process Analysis
A large mining and resources organisation is implementing a new ERP platform. Business requirements are unclear, existing processes are inconsistently documented, and stakeholders across multiple business areas have different priorities. Without structured business analysis, the initiative faces a risk of scope gaps, rework and stakeholder misalignment.
The Challenge
A major SAP S/4HANA implementation with poorly defined requirements, misaligned stakeholders, and no structured BA capability. The programme was at risk of significant scope creep and rework.
Our Solution
Apply a structured Business Analysis approach beginning with stakeholder identification and discovery workshops. Map current-state processes, identify pain points and gaps, define future-state requirements, develop user stories and acceptance criteria, prioritise requirements, and establish traceability from business need through to delivery.
Results Delivered
Requirements
Clear, Prioritised & Traceable
Process Maps
As-Is & To-Be Defined
Alignment
Stakeholder Validated
Higher Education
Discovery & Analysis
Requirements Management
Practical BA Scenario
Student System Discovery — Requirements & Stakeholder Analysis
A structured discovery engagement to understand current-state student systems, capture stakeholder needs, identify gaps, and define prioritised requirements for the future solution.
The Challenge
A university is considering changes to its student management environment, but there is no shared understanding of the current processes, stakeholder needs, pain points, or desired future state. Different faculties and business areas have competing priorities, creating a need for structured discovery and requirements analysis.
Our Solution
Apply a structured Business Analysis discovery approach involving stakeholder identification, facilitated workshops, current-state process mapping, pain point analysis and gap analysis. Define the desired future state, capture and prioritise business requirements, and validate them with stakeholders to establish a shared understanding before solution design begins.
Results Delivered
Discovery
Current State Understood
Requirements
Prioritised & Validated
Alignment
Stakeholder Agreed
Retail
Process Improvement
Process Analysis & Improvement
Practical BA Scenario
Business Process Improvement — Retail Operations
A practical BA scenario exploring how process mapping, gap analysis and requirements definition can transform inefficient retail operations.
The Challenge
A retail organisation relies on manual and inconsistent processes across its store operations, creating delays, errors and inconsistent customer experiences. Limited process documentation and visibility make it difficult to identify root causes, improvement opportunities and requirements for future digital solutions.
Our Solution
Apply a structured Business Analysis approach to map current-state processes, identify pain points and root causes, perform gap analysis, and design improved future-state processes. Prioritise improvement opportunities and translate the agreed future state into clear business and system requirements.
Results Delivered
Process Maps
Current State Understood
Improvements
Opportunities Prioritised
Future State
Requirements Defined
Government
Business Case Development
Business Case & Strategic Analysis
Practical BA Scenario
Business Case Development — Government Digital Programme
A practical BA scenario demonstrating how strategic analysis, options assessment and stakeholder engagement can build an evidence-based business case for a government digital initiative.
The Challenge
A government agency is considering a digital citizen services programme but lacks a structured business case to support an investment decision. The initiative requires clearer strategic alignment, defined business needs, assessment of viable options, stakeholder agreement, and evidence of expected costs, benefits and risks.
Our Solution
Apply a structured Business Analysis approach to define the business need and strategic drivers, engage key stakeholders, assess current-state challenges, develop and compare solution options, identify costs, benefits and risks, and establish measurable outcomes. Consolidate the analysis into an evidence-based business case to support executive review and investment decision-making.
Results Delivered
Business Need
Strategic Case Defined
Solutions Evaluated
Business Case
Decision Ready
Business Case Developed
