Mining & Resources
ERP Transformation
Requirements Gathering
Stakeholder Workshops
ERP Implementation — Business Analysis & Requirements Uplift
Large Mining & Resources Organisation
The Challenge
A major SAP S/4HANA implementation with poorly defined requirements, misaligned stakeholders, and no structured BA capability. The programme was at risk of significant scope creep and rework.
Our Solution
Embedded two senior Business Analysts to lead discovery workshops, develop a comprehensive business requirements document, map all as-is processes, and define the to-be state across 6 business units. Established a requirements governance framework and traceability matrix.
Results Delivered
142
User Stories Agreed & Signed Off
6 Weeks
Discovery Phase Delivered
Zero
Critical Defects at UAT Sign-Off
Higher Education
Discovery Workshop
Requirements Management
Higher Education
Discovery Workshop Programme — University Student Portal
Regional Australian University
The Challenge
The university was replacing its student management system with no clear understanding of current processes, stakeholder requirements, or what the future state should look like. Multiple faculties had conflicting priorities.
Our Solution
Facilitated a structured 8-week discovery programme covering 12 stakeholder workshops, current state process mapping, GAP analysis, and a prioritised future state requirements register aligned across all faculties and student services.
Results Delivered
12
Stakeholder Workshops Delivered
8 Weeks
Full Discovery Completed
87%
Stakeholder Alignment Score
Retail
Process Mapping
Business Improvement
Digital Transformation
Business Process Improvement — Retail Operations
The Challenge
Manual, paper-based processes across store operations causing errors, delays, and inconsistent customer experiences. No visibility of process inefficiencies or data to support improvement decisions.
Our Solution
Conducted end-to-end process mapping of all store operational workflows, identified 14 improvement opportunities, built a prioritised improvement roadmap, and developed requirements for a new digital operations platform.
Results Delivered
14
Process Improvement Opportunities Identified
35%
Processing Time Reduction (Projected)
£480K
Annual Savings Identified
Government
Business Case
Government
Stakeholder Engagement
Business Case Development — Government Digital Programme
The Challenge
A proposed digital citizen services programme with no approved business case. The agency lacked the internal capability to develop a compelling, evidence-based investment appraisal for Treasury approval.
Our Solution
Developed a comprehensive business case covering the strategic context, options analysis (including cost-benefit analysis and NPV modelling), risk assessment, and a benefits realisation framework. Managed executive stakeholder consultation throughout.
Results Delivered
Approved
Full Treasury Funding Secured
$2.8M
Programme Investment Approved
4 Weeks
Business Case Developed
