Agentic AI
“It’s not just a chatbot—it’s a digital team member that never sleeps.”
At Agile BA, we go beyond basic chatbots. Our Agentic AI solutions are intelligent, context-aware agents designed to act autonomously within boundaries—handling queries, making decisions, completing tasks, and escalating when necessary. These agents are powered by advanced large language models (LLMs) and integrated with your knowledge base, business logic, and workflows.
Use Cases:
- Assists students with enrolments, fee queries, course schedules, and deadlines—available 24/7 on the university portal.
- Automates employee FAQs, leave applications, onboarding workflows, and HR policy navigation through Microsoft Teams.
- Handles product inquiries, order tracking, and returns—reducing call centre load and improving customer satisfaction.
- Resolves password resets, device setup issues, and software queries; escalates complex issues to service desk teams.
Our Approach
We co-design dialogue flows with your support teams, then build and train chatbots on your knowledge base. Through rapid prototyping and user-testing, we refine intents, utterances, and fallback logic before enterprise rollout.